Privacy Policy

Introduction

SplitVineyards ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Shipping and billing addresses
• Payment information (processed securely through third-party providers)
• Account credentials and preferences
• Communications with us and feedback

Automatically Collected Information

When you access our services, we automatically collect:

• Device information (browser type, operating system, IP address)
• Usage data (pages visited, time spent, interactions)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Process your vineyard allocations and reservations
• Communicate with you about your account and orders
• Send you season updates, harvest notifications, and shipping information
• Improve our services and user experience
• Comply with legal obligations and prevent fraud
• Send marketing communications (with your consent)

Information Sharing

We do not sell your personal information. We may share your information with:

• Vineyard partners to fulfill your allocations
• Service providers who assist with operations (payment processing, shipping, analytics)
• Law enforcement or regulatory authorities when required by law
• Business transferees in the event of a merger or acquisition

Your Rights

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal information
• Object to or restrict processing of your data
• Data portability
• Withdraw consent for marketing communications
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at privacy@splitvineyards.com

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: